Privacy Policy
1. Principles
AI STAFF processes personal information only as needed to provide the service and protects it under applicable law.
2. Information collected
Depending on features used, we may process account and inquiry details, business data, AI conversations and uploads, usage/error logs, IP/browser/device data, and cookies or local preferences. Location is collected only after explicit permission. For credit-card payments, Stripe processes card information and AI STAFF does not collect full card numbers.
3. Purposes
Purposes include service delivery, identity and contract administration, support, AI responses, staff handoff, quality and security, fraud prevention, billing, legal compliance and important notices.
4. AI, APIs and cloud
Data may be sent to AI, cloud, maps, notification or payment providers as necessary. We select and manage providers and apply safeguards under applicable law.
5. Disclosure and processors
We do not provide personal information to third parties except with consent, necessary processors, handoff to the relevant business, business succession, or legal requirement.
6. Retention
Data is retained only as needed for purpose, contract, disputes and law, then deleted or anonymized.
7. International transfers
Cloud or AI services may process data abroad. We provide required information and safeguards under applicable law for international transfers.
8. Security
Reasonable safeguards include encrypted transport, access control, credential management and logging appropriate to the service.
9. Cookies and analytics
Language preferences may be stored on the device. Only after the visitor consents, KINDON uses Google Analytics to measure viewed pages, product events, referrers, device/browser information and approximate geography for service improvement. Names, email addresses, phone numbers, inquiry text and AI question text are not sent. Advertising cookies and ad-personalization signals are disabled, and consent can be declined or changed through the on-page settings.
10. Your rights
Subject to applicable law, users may request access, correction, deletion, restriction or withdrawal of consent after identity verification.
11. Children
People below the legal age must not register or purchase without guardian consent. Information collected unintentionally will be handled appropriately.
12. Changes and contact
Material changes will be announced before taking effect. info@kindon.net